Dan is an experienced media relations and communications practitioner who is often called on to help manage crisis communications issues for business, government and not-for-profit organisations. He worked with the New Zealand Aged Care Association and some of its members during the pandemic to ensure that the voice of the sector was heard.
The panel session will explore the leadership practices shown by the Government and by the aged care industry during the COVID-19 pandemic. The leadership approach and practices in the response to COVID-19 have been praised internationally. New Zealander’s have shown a shared sense of purpose to eliminate the virus. Key leadership practices comprise the government’s willingness to be led by expertise, its efforts to mobilise the population, and to enable coping.
The Aged Care Association also showed visible leadership establishing a regular mainstream media presence to put aged residential care centre stage. The Associations’ Nursing Leadership Group formulated the polices that led the response, moving ahead of the Ministry of Health and establishing a collaborative approach to setting policy.
How did these leadership practices operate, what was most effective and what can be learnt for future pandemics?