Conference


11-13 September 2018
SKYCITY Convention Centre
Auckland



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Day 3: Thursday 13 September 2018

9.00am

Workshop 1: Changes to employment law – impact for the sector and what the new 'normal' looks like
Kate Ashcroft, Partner, Copeland Ashcroft Law

Click here to view Kate's presentation

Workshop 2: Leading with cultural intelligence – An essential guide to navigating the reality of a multi-cultural workplace
Steve Morris, Director and Jean Morris, Director, Cross-Cultural TransitioNZ

Click here to view Steve and Jean's presentation

10.35am

Morning tea

11.00am

Workshop 3: Emotional fitness – The energy to be your best
Dr Paul Wood, Director, Switch Coaching and Consulting

Workshop 4: The journey of a complaint – communication skills for effective complaints management
Dianne Adamson, Adamson and Associates and Jessica Mills, Director of Advocacy, Health and Disability Commission

Click here to view Jessica's presentation

Click here to view Dianne's presentation

12.35pm

Lunch

1.20pm

ORA or PREMIUM CHARGE...that is the question
Alan Edwards, Business Advisory and Consultant, Wyntonalan

Click here to view Alan's presentation

2.05pm

Closing speaker
Alison Mau

3.30pm

Conference close
Simon Wallace, Chief Executive, NZACA

 

   

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*This programme is subject to change