Entry Information


Entry Content

A set of assessment criteria has been developed to assist you in writing your entry. These criteria will assist the judges in assessing applications and determining a winner. To be considered, you must:

  • submit a completed entry form that clearly describes the entry, with all entry boxes in relation to the assessment criteria complete, included names and contact details for the nominated care facility.
  • Be a current financial NZACA member for the 2021/22 year.

Please ensure that any evidence provided in support of nominations is relevant and clearly linked to the assessment criteria.

You may, in addition to your written entry, provide extra material to illustrate your entry or demonstrate how your entry meets the assessment criteria.

Additional materials such as PowerPoint presentations, photos, and videos can be supplied via email, Dropbox or WeTransfer. 

Entry Format

Entries MUST be submitted in the format outlined on the NZACA-provided forms. Entries not submitted on these forms will not be considered. All entries, including additional material, must be submitted electronically by Monday, 16 August 2021.

Please note that all material sent in support of your entry will become the property of the NZACA and may be used by the NZACA for the purpose of preparing cases studies, which may in turn be used by the NZACA at any time for the purposes of publicity. By submitting your entry, you consent to releasing this material to the NZACA.

Any documents and/or supporting material will not be returned. However, the NZACA will provide appropriate safeguards for the storage, use and disclosure of this information in accordance with the Privacy Act. You may request your information or material at any time from the NZACA.

How to enter

Entries must be submitted via email to june@nzaca.org.nz on the forms provided by the NZACA. Any application received after this time will not be considered. 

Please note faxed or hard copies WILL NOT be accepted, nor will late entries. 

There are separate forms for the five Care Facility categories and the two Individual Categories.

Download a copy of the Care Facility Entry Form

Download a copy of the Individual Entry Form

Evaluation and Judging

Applications will be evaluated against the assessment criteria by the NZACA/EBOS Healthcare award judging panels, to identify finalists. The panels may seek further information, or they may wish to interview/site-visit a person, care facility or organisation before deciding finalists and/or winners.

Overall Guidelines

Ensure that you have a good understanding of all the required information before starting your entry.

Please try and keep your entry as concise as possible.

Ensure your supporting material demonstrates how your entry meets the criteria for the category you have entered.

Further Assistance

If you require any further information, or if you have questions relating to the entry forms or categories, please do not hesitate to contact June Murugan, Events and Marketing Specialist on


Awards Process


  1. All entrants must complete the official entry form, which must be emailed to the NZACA National Office by 9.00am on Monday, 16 August 2021
  2. Once all entries are received, they will be judged by one of three judging panels.
  3. Two finalists will be agreed upon by the judges for each category.
  4. All finalists will be notified of the outcome of their entry in September 2021.
  5. Finalists in the care facility categories will be asked to complete a second round of judging*.
  6. Following the completion of all judging, the judging panels will convene to decide on winners of each category and the overall winner.
  7. Category and the overall winner will be announced at the NZACA conference gala dinner on Wednesday, 2 March 2022.

 *Second round of care home awards judging

Entrants that are selected as finalists in the care facility award categories will be part of the second round of judging.

Finalists in the Bidfood Excellence in Food Award for Care Homes and Hospitals

The second round of judging for these finalists will be an onsite visit by the judging panel to observe the meal preparation. The judges will then dine with residents for a lunchtime meal, to judge the food service in action and gain feedback from residents.

The two judges will visit onsite one day in the week in October 2021 (pending Alert level changes) without prior arrangement.

In addition, the video submitted as part of the original entry will be shown to the conference delegation during the award finalist presentations at NZACA’s annual conference. 

Other care facility category award finalists

Finalists in the remaining five categories will give a four-minute presentation to the judges and conference delegation on at conference. 

Finalist presentation criteria

MAXIMUM of four minutes to give a brief outline of their entry. (Presentations are to outline their entry and meet the criteria outlined on the preceding pages.)

A three-minute warning bell will be given to presenters.

Presentations will be cut short if they are longer than four minutes.

Finalists will be marked on their ability to stay within the maximum of four minutes as part of the final judging process.

Presentations may include a PowerPoint presentation if finalists wish to do so.

Presentations or videos are to be handed in at the speaker preparation room on the first day of the conference (Tuesday, 1 March 2022), in a bid to avoid technology issues.

Award Winners and Ceremony

All finalists and other entrants are invited to celebrate the success of the industry at the NZACA/ASB gala dinner and awards ceremony on the evening of Wednesday, 2 March 2022. Tickets to the awards ceremony may either be purchased as part of a full conference registration or separately.  

Winners of each category and the overall winner will be announced during the dinner, with trophies, certificates and prizes awarded on the night. 

Highly commended entries will be awarded during the finalist presentations.

Commonly Asked Questions

I think my care facility is doing something that deserves recognition
should I enter?
Absolutely! We encourage all care facilities that are providing excellent care to their residents to take these awards as an opportunity to showcase them. We believe that there are many care facilities providing outstanding aged care to thousands of New Zealanders every day. There are not many opportunities for care facilities to demonstrate this publicly, and these awards aim to change this.

Do we have to have spent a lot of money or have done something on a large scale to qualify?
Definitely no. On the contrary, some of the best innovation may be using existing resources to improve the current service or taking small steps to make a big impact. We are interested in all examples — no matter how big or small — of providers being innovative in providing excellent care.

How do I know what category to enter?
Assessment criteria for each category are included in the Award Information Booklet. If you think your care facility has been doing things that apply to more than one category, you can make separate applications for as many categories as you wish.

Can I enter more than one category?
Yes. A care facility may enter all the categories, or it may enter a single category more than once if it has different material for each entry. Each separate entry will require a different entry form.

Do I need to submit a separate application for the overall award?
No. All entries will be eligible for the overall award and prize.

How do I enter?
Entries should be submitted via email on the forms provided by the NZACA. Applications must be received at the NZACA National Office no later than Monday, 16 August 2021 to be considered. Please note that your care facility must be registered as a current financial member of the NZACA to be eligible.

What kind of material will I need to supply?
As part of your entry, you will be required to describe what your care facility is doing to provide excellent care and give as much detail as possible. We are asking care facilities to submit their entries in writing. If care facilities would like to send supporting material, such as pictures, all materials MUST be submitted in hard copy to be included as part of the entry.

Who will be judging the awards?
A panel of independent industry experts will carry out the judging. The judges base their decision on the materials supplied by care facilities in their entries.

How will winners be notified?
There will be a shortlist of two finalists for each category. Finalists will be notified two weeks prior to the awards ceremony, and finalists in the care facility categories will be asked to give a short presentation on their entry at the NZACA National Conference in Wellington.

The winners of all categories will be announced at the conference gala dinner/awards ceremony on Wednesday, 2 March 2022, Te Pae Convention Centre, Christchurch.

If you have further questions regarding the awards, please contact June Murugan, Events and Marketing Specialist, NZACA: june@nzaca.org.nz